Stop Fraud and Errors With Duplicate Payments

Posted on October 7, 2008 @ 11:24 am

It is an economic truth that companies that do well grow in complexity over the years, which also fuels the number of mistakes. It is also a modern fiscal truth that companies are finding it increasingly necessary to identify extra ways to grow profits during these financially hard times. For both these reasons, a recurring recovery audit using recovery audit software has become an increasingly integral part of average business methods. The net result of a recovery audit is an instant improvement in profit margins as it spots lost profits and performs to achieve their retrieval and this performs towards keeping the ‘bottom-line’ healthy.

Although the main role of a recovery audit is to recapture lost monies through duplicate payments, a helpful consequence is its position in perfecting business methods and thereby assisting to lower outgoings. In the audit of businesses accounts methods, a recovery audit will also investigate why a payment error was made and how it was allowed to be made. This is the initial step in enhancing efficiencies in the payments chain. Increased efficiency leads to lowered costs and increased profit margins for corporations.

There are a range of factors that recovery audit software and a recovery audit can uncover that contribute to duplicate payments. For many corporations, it’s simply a product of large transaction volumes and having multiple clients. The issues of scale mean that even a 0.1% error rate can result in thousands and even millions in lost profits for a corporation. Other issues can also be caused by recent, specific events that have occurred for the business such as quick growth or business mergers, which can result in, for example, many systems that don’t integrate correctly and which can lead to errors. In this case, the error is a discrete one and has the notable advantage of only needing a simple fix in order to fix.

A recovery audit team using high-quality recovery audit software can also find deeper, on-going factors that can lead to continued duplicate payments. These are regularly factors relating to corporation’s business processes such as inadequate controls, insufficient communication, a lack of standardized procedures and inappropriate staff training. All of these are contributing issues to an increase in duplicate payments and will require a company to work on its workplace culture and potentially a permanent change in established business methods and procedures in order to fix it.

A recovery audit is commonly begun through the installation of a piece of recovery audit software. This can be the most inexpensive and easiest way to discover duplicate payments, particularly for small-to-medium workplaces. A variety of recovery audit software is available on the market, with variances in price and size in order to cater for each company.

For those corporations with unique pricing mechanisms, a considerable amount of clients or are just needing a more in-depth and thorough audit in the hands of experts, a skilled recovery audit team will demonstrate the best value for money. These teams, together with their software, will methodically analyze where duplicate payments are happening and can go one step further by recommending answers to any identified problems.

When selecting your recovery audit software, it’s crucial to bear in mind a number of issues. The first factor is if the audit software is compatible with your accounts software. This is a necessary consideration in order to prevent unknown computer errors that can sometimes cause problems. More factors to think about is if the costs of the program achieves good value for a business of your size, how the program aims to reach its purpose and what its drawbacks are. If you opt to go with a recovery audit company, you will discover that they typically use particular programme that has been developed by the audit company itself. As such, the analysts should be completely well-informed about the program and can implement it seamlessly into a business system while an audit is being conducted. A recovery audit team will also employ data technicians and analysts who can identify what the software can not and, most crucially, advise a business on solutions to address any processes that were contributing to more duplicate payments.

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